Real Estate Council of Ontario
As the registrar of the Real Estate Council of Ontario, Joseph Richer is one of the organization’s most visible and accessible members. Richer is an active writer whose Ask Joe column has been a major hit in the Toronto Star, but his primary duty is enforcing the rules governing the province’s real estate professionals – no small task in a delirious market.
Richer says two of RECO’s main goals for 2017 are improving customer service and enhancing consumer outreach. The former includes streamlining and bolstering the organization’s complaints process, while the latter involves more face time with Ontario’s buyers and sellers.
“This year, we’re visiting more communities and engaging new audiences, including first-time home buyers, up-sizers, downsizers and new Canadians,” Richer says.
RECO will also be endeavouring to ensure its educational programs remain relevant and effective. Richer says a review of RECO’s continuing education program is scheduled for later this year.