Mortgages of Canada
Prior to founding Mortgages of Canada in 2014, Samantha Brookes cut her teeth at several other mortgage brokerages, not only learning the ins and outs of the business, but also studying best practices.
“I looked at how different companies were structured – what worked for them, what didn’t work for them – and with Mortgages of Canada I implemented what worked with my own company,” Brookes says.
Just as an elite real estate brokerage will bolster its ranks with extra admin staff, Brookes has made agent support the bedrock of Mortgages of Canada.
“A lot of agents get training, but they don’t actually get support, and when that support is missing their closing ratios are very low. But if you have support in the office, where somebody’s there to help with underwriting and placing the files, the closing ratios are much greater. And it helps to build the self-esteem of the agents.”