Century 21 Atria Realty
Richmond Hill, ON
In 2004, Stephen Chow left his first brokerage to open Century 21 Atria Realty. Making the jump from a bare-bones operation to a company with an extensive support network opened Chow’s eyes to how much difference a well-run brokerage can make to its agents’ early development.
“Coming from a small brokerage without any support or technology, I realized that an owner needs to provide a lot of guidance, support, training and technology for your team to help them succeed a lot faster.”
To foster his agents’ evolution, Chow spent nine months creating a 12-week training program that includes a 180-page manual, homework assignments, videos and one-on-one training that touches on every aspect of the agent experience.
As the number of Realtors in Ontario reportedly inches toward 60,000, Chow says new agents, more than ever, need this kind of intensive training.
“Many of these agents, they don’t know what they’re coming into,” he says.