Marcus Tzaferis, Broker
Favourite mortgage product: Variable-rate mortgages
Years as an independent: 14
Always independent: Yes
Number of employees: 8
Volume in 2015: $150 million
What do you think are the biggest issues facing the broker industry?
Opportunities related to automation and the increased use of technology. Commoditization of mortgages will only result in increased efficiency
In your view, what is the biggest advantage of being independent?
The ability to make our own mistakes. We can spend money on ideas that don’t need to be vetted and develop our own processes and identify ways to exceed the expectations of our clients.
What does your company do differently to stand out from the competition?
Sound, unbiased mortgage advice. Our salaried employees provide excellent service to Canadian consumers who have been under-serviced by their banks for too long.