In 2016, DurhamMortgage.com received the Employer of Choice Award at the Canadian Mortgage Awards – a direct reflection on the hard work and dedication of its staff, agents and brokers, not to mention the team’s incredibly low turnover. Every agent and broker maintains an open-door policy and a strong willingness to help support each other, and the brokerage’s leadership is dedicated to building and maintaining a family-focused work environment.
DurhamMortgage.com strives to ensure that all its member agents have a fair and flexible work environment that complements their lifestyle needs by providing work-from-home options and support for their business needs, such as access to work supplies, an office for privacy and appointment ease, and front-desk staff to help direct calls and keep them informed of any changes with policies, rates or business meetings. Since starting out, DurhamMortgage.com has increased its administrative staff to accommodate its agents’ needs. Learning and development consists of focused monthly meetings to discuss goal development plans and procedures in accordance with current events in the market; the meetings often include guest speakers from various industry organizations.
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