Jeffrey Ho, Senior partner, DLC Elite Lending
In the mortgage industry since 2008, Jeffrey Ho has observed that rules and regulations vary more often than not, and as a result, he believes that there is no single product that is right for all clients – highlighting the need for a broker’s guidance.
“Having the experience of also working in a bank for a couple of years allows me to appreciate the different options available to me as a mortgage broker in assisting my clients toward achieving their financial goals,” Ho says. “The role of a mortgage broker can get quite challenging at times, as he/she is the middle person between the borrower and the lender. Sometimes, there are cases when the lender will not have answers for us [when] the borrower expects. Hence, I believe it is important to set proper expectations upfront, and therefore my team calls my clients to touch base twice a week, regardless of any update from the lender.”
A firm believer in giving back, Ho volunteers with his team at a local soup kitchen a few times a year. In addition, he co-founded a charitable mission, Elite Cares, with his two partners. The organization helps the less fortunate get into homes. “We envision a world where all people – even in the most remote areas of the globe – have a shelter called home,” Ho says.