Royal First Realty
Burnaby, BC

Ritchie Zhao got started in the industry in 2012, long before the Vancouver market hit its frenzied peak last year.

“The market won’t always be as good as it was in 2016,” Zhao says. “Realtors should focus on clients’ needs rather than business.”

Zhao sold over 100 properties in 2016. For an agent who says he learns more with each deal, Zhao must be swimming in knowledge. Despite the constant lessons, he says the most important one has had to do with client care.

“Treating clients as friends is the best way to become their life-long Realtor. That’s the secret to being successful.”