BRENT MACINTOSH REAL ESTATE GROUP – RE/MAX RIVER CITY
Team leader: Brent MacIntosh
Despite an Edmonton market that has grown progressively slower over the past three years, Brent MacIntosh’s RE/MAX team has managed to keep increasing its sales. MacIntosh attributes this continued improvement in performance to keeping his staff accountable, organized and immersed in a supportive culture.
“I would like to think we have created an environment that allows our team members not only to succeed, but also to enjoy the business,” MacIntosh says. “We all celebrate the good days, and we are there for one another on the bad ones. This business can be a lonely one for individuals who are on their own.”
With a goal of improving production by 20% in 2018, MacIntosh says communication between team members will be key. Quarterly meetings, cloud storage and instant messaging have already improved the quality of service and level of customer satisfaction his team provides, and will play even larger roles going forward.