THE KIRSTEN MASON TEAM – CENTURY 21 DESERT HILLS REALTY
Team leader: Kirsten Mason
By providing specialized, expectation-shattering service to its clients, the Kirsten Mason Team had already broken its annual sales record of 320 transactions by the end of October. While Mason’s crew of Realtors continues to smash targets, she says the foundation of any successful team, especially at the outset, is a strong administrative staff.
“Before any licensed agents join the team, get a great unlicensed staff member who can keep the ship afloat,” Mason advises. “That person can help the leader develop systems, and when new agents are added to the team, it will be seamless. Then the agents can go do what they are trained to do – sell real estate.”
Mason’s well-oiled machine has not only helped increase sales, it has also increased the pleasure she derives from her work. “I really enjoy having team members I can trust,” she says. “We can work together to problem-solve, brainstorm and support each other without worrying about how the business will be affected.”