A top workplace can encompass many things – great benefits, great resources, great management – but to uncover the roots of what truly makes an organization a best place to work, you have to look at the foundation: its people. 

Mortgage companies both large and small, and from all areas of the industry, were invited to participate in CMP’s first Top Mortgage Workplaces survey. Employers were encouraged to nominate their organization to partake in the employee survey process, where employees shared what they love – and hate – about their respective workplaces. From the dozens of companies that participated, only 23 earned the title of Top Mortgage Workplace.

On the following pages, CMP looks at what the aggregated survey results reveal about what mortgage companies are offering employees and how they are performing with regard to diversity, culture, compensation and employee development before getting down to the detail of which companies made the list of Top Mortgage Workplaces.

Methodology
The process to become a Top Mortgage Workplace encompassed two phases. In the first phase, CMP invited organizations to participate by filling out an employer form, which asked companies to explain their various offerings and practices.

In the second phase, employees from nominated companies were asked to fill out an anonymous survey evaluating their workplace on a number of metrics, including benefits, compensation, culture, employee development and more. In order to be considered, each organization had to reach a minimum number of employee responses based on overall size.

Organizations that achieved an 80% or greater average satisfaction rating from employees were named a Top Mortgage Workplace.