A quarter of Canadians are in subprime or near-prime credit categories, which is adding to their fears of checking their credit score.

While 96% say they believe a good credit score is important, just 41% know theirs according to a Leger poll for Refresh Financial, a FinTech which helps Canadians with their credit history.

"We commissioned this study to dig deeper into the level of understanding that Canadians have about credit – the importance of it, and how it works" remarks Michael Wendland, CEO and Founder of Refresh Financial. "At Refresh we have first-hand knowledge that many Canadians have not traditionally given their credit portfolio consideration until they are denied a financial product due to a low credit score."

The survey revealed that concern about credit is higher among Millennials and Gen Z'ers; 39% of those aged 18-34 say they are more stressed about their credit score than a year ago compared to 17% on average across all other age groups.

A lack of knowledge is driving this fear among younger Canadians with 60% of millennials and Gen Z failing to learn about credit before getting their first credit card and 25% of 18-34 year-olds saying they are not confident they know what makes up their credit score.

The poll also shows that 23% of Canadians believe their credit score is holding them back from important life decisions.


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